Refund policy

Return & Refund Policy

Every piece we create is released with intention—designed to be chosen, kept, and lived in.

Because of the limited and exclusive nature of our merchandise, all sales are final. We do not offer returns, exchanges, or cancellations once an order has been placed.

We encourage you to take a moment before purchasing—review your sizing, shipping details, and selections carefully. We want what you choose to feel right the first time.

If Something Isn’t Right

While we don’t accept returns, we stand behind the quality of what we send.

If your item arrives:

• Damaged
• Defective
• Or not what you ordered

Please reach out to us within 5 days of delivery at:

merch@trilithfoundation.org

Include your order number and a photo of the issue. From there, we’ll take care of you—whether that means a replacement or a refund.

A Note on Shipping

Once your order leaves our hands, it’s in transit with the carrier. While we can’t control delays or lost packages, we’ll always do our best to point you in the right direction and support where we can.

Thank you for choosing us.

This isn’t just a purchase—it’s something you stepped into.